Buying a new boiler can seem overwhelming. The dizzying range of prices, providers, and installers can send you panic buying and ending up feeling ripped off.
Your boiler is one of the most important purchases you’ll ever make, and so it’s essential to take your time and ensure you make the best choice for yourself and your property. Every household’s requirements are different, but we have some general advice to get the best deal on your new dealer.
Boilers are complicated machines and, while they all serve the same purpose, the technical differences between models can be vast. For larger homes, the go-to option is the aptly named conventional boiler. These systems heat water and store it in a large tank, maintaining its temperature until you need it. Alternatively, smaller spaces may opt instead for a combi-boiler that merges the tank and heater to provide on-demand hot water with no additional kit.
We recommend contacting at least two or three engineers for advice on this, as well as spending some time on consumer review websites. Choosing your boiler may seem daunting, but it’s important to remember that you know your house better than anyone else–many boilers can come with upgrades like smart controls that simply might not be for you. If an option doesn’t feel right, it probably isn’t!
If you aren’t sure of something you’ve been told, then please ask! If two engineers are giving you two different quotes, for example, make sure you ask both for an explanation. There should be no doubts in your mind when you make your final decision – if you aren’t completely sure, don’t buy yet! Important things to check include:
• Does this price include future maintenance?
• How long is the warranty on this boiler?
• Is my installer manufacturer accredited?
• Is this the most efficient boiler for my household?
• Is my installer Gas Safe registered?
And maybe most importantly, am I being pressured to purchase immediately? This is a huge red flag to watch out for! Whether they are often time-sensitive discounts or simply harassing you to sign the contract that day, this pressuring is a common tactic to stop you from shopping around and discovering a better fit for you. If they really were offering the best potential deal, then there would be no reason to pressure you!
Even if this is an emergency installation, it’s always best to think a few years ahead. Will your space be the same size in five years as it is now? Are you considering another bathroom, or thinking of converting your loft? While it’s difficult to make exact predictions of where you’ll be in the future, keep in mind any future additions you might look to make when purchasing your boiler and ensuring they will be compatible. If you’re in doubt, just ask!
Your future considerations should also include annual servicing and warranties. Although it might bump the cost up in the short-term, choosing a package that includes frequent checks pays for itself in peace of mind and insurance should the worst happen.
The Energy Company Obligation (https://www.ofgem.gov.uk/environmental-programmes/eco/support-improving-your-home) scheme is a government-funded programme that looks to reduce Britain’s omissions and minimise fuel poverty. The government is working with some of the biggest names in the industry (including British Gas, ScottishPower, and EDF Energy) to help low-income households install energy-saving measures in their homes. If you qualify for benefits such as Universal Credit, Disability Living Allowance, or Child Benefit, then you contact any of the listed suppliers to investigate what the ECO scheme can do for you.
It does not matter who your current energy supplier is, you can contact any credited company to benefit from the scheme. However, be wary of scam callers who claim to be representing one of these installers, as this has been a frequent issue reported over the past few years. Anyone from these companies should provide you with their Public Available Specification (PAS) credit and a registration number if you request, so always ask!
Homeowners are still able to get a FREE boiler grant or insulation grant via the ECO scheme, which is still available to households that qualify. Warma UK are currently working throughout the UK helping privately owned and rented homes to improve home energy efficiency and save money on rising energy bills.
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