Skip to content
We've helped thousands of households get free energy upgrades in the last 7 years
Warma UK logo

Cold Weather Payments

What is the cold weather payment scheme?

The Cold Weather Payments grant is available to those on certain benefits and can result in a weekly payment of £25 towards the cost of heating your home in the winter months. Cold Weather Payments are available to those on certain benefits who live in areas where the temperature is lower than 0oC for 7 days in a row. The payment itself is £25 for every 7-day period that the temperature drops below freezing between the 1st of November and the 31st of March. The payment is made within 2 weeks and will be paid to the same account to which your benefits are linked.

Your eligibility is mainly dependent on what benefits you are on, but it is also only available in certain areas of the country.

How To Qualify?

You can qualify as eligible if you receive the Pension Credit, Income Support or Income-based Jobseeker’s Allowance. You must also either live with a child under the age of 5, have a disability or pensioner premium, a child who is disabled or receive a Child Tax Credit that includes a disability element. You can also be eligible if you receive Universal Credit, or if you are not employed in any way. In this case, you must also either live with a child under the age of 5 or receive a payment for limited capability for work. No matter if you are employed or not, you can also be eligible if you claim for a disabled child amount.

Similar to the Winter Fuel Payment, you will usually receive the Cold Weather Payment automatically. However, if you have never received the payment before and your circumstances change and you become eligible, for example if you receive any income-based benefits and a child under the age of 5 comes to live with you, you may need to make a claim for it. You can do this by getting in touch with Jobcentre Plus.

Contact Information For Cold Weather Payment

You can make a claim by telephone by calling the Winter Fuel Payment Centre.

Telephone: 0800 731 0160

Telephone from outside the UK: +44 (0)191 218 7777

Textphone: 0800 731 0464

Textphone from outside the UK: +44 (0)191 218 7280

You will need to have your National Insurance Number and bank or building society details to make a claim. If you are claiming from Switzerland or an EEA, you will need to have your BIC and IBAN numbers. You will also need the date you were married or entered into a civil partnership if appropriate. You can claim by post too by filling out the relevant forms found here:

Apply for a grant today

What our customers say

Barry Jones
Home Owner
Read More
had boiler replaced two weeks ago , everything went smoothly as I have been expecting, engineers came on site spot on time everything boiler is working good , place left tidy , i am impressed with Company Warma , definitely would give 5 star
Malcom Brett
Home Owner
Read More
Don’t often do reviews but felt this warranted one. A little slow getting the fitting date sorted out but once this had been sorted everything was plain sailing from start to finish. Can’t fault the engineer who fitted my combi boiler. Nothing was to much trouble to him, explained everything has he went along. Would recommend without hesitation.
David Garrod
Home Owner
Read More
The old boiler and tank were removed and the new condensing boiler fitted by the two installers from XL Heating. They were friendly, informative and tidy, working well as a team for two days. So far very happy.

Customer Services Are Open 9am - 5pm Monday to Friday.