Skip to content
We've helped thousands of households get free energy upgrades in the last 7 years
Warma UK logo

Warm Home Discount Scheme

The Warm Home Discount scheme is not like the other grants in that you do not get paid directly, but instead receive a one-off discount of £150 when you pay your electricity bill over the winter.

What is the warm home discount scheme?

The Warm Home Discount scheme is not like the other grants in that you do not get paid directly, but instead receive a one-off discount of £150 when you pay your electricity bill over the winter.

You’ll usually get the discount automatically if you’re eligible. You only need to apply if you’re on a low income in Scotland – contact your energy supplier to apply.

If you might be eligible, you’ll get a letter by early January 2024.

If you do not get a letter and you think you’re eligible, you must contact the Warm Home Discount Scheme before 29 February 2024.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.

You can be eligible for the discount if you receive the Guarantee element of the Pension Credit or if you are in a low-income household. The discount won’t affect any of your other benefits.

Want to know how you can cut your bills, warm your home and reduce your impact on the environment?

Well look no further as we have these ebooks that cover many of the energy efficiency upgrades we can install in your home under the Governments ECO4 grant scheme.

We’ve got it all, from generating your electricity for free with solar PV to why insulating your home could be one of the most important steps to take in keeping you warm and cutting your bills.

Make sure to also check out our air source heat pump ebook and discover why these magic boxes are going to change the way we heat our homes.

Interested? Well luckily our handy two page guide to the eligibility criteria for a grant to install these upgrades is only a click away here.


How To Qualify?

There are two groups which qualify for the scheme, known as the Core Group and the Broader Group. You will be considered part of the Core Group if your electricity supplier takes part in the scheme, you receive the Guarantee Credit element of the Pension credit and if you or your partner’s name is on the bill. You are considered part of the Broader Group if, once again, your supplier is part of the scheme, you are in a low-income household and if you receive any of the qualifying means-tested benefits. We recommend that you check with your supplier to make sure that you are eligible, as it can vary between them.

The way that you apply for the Warm Home Discount depends on which group you are a part of. If you think you are part of the Core Group, you will be sent a letter that will tell you how to confirm your details in order to receive the discount. If you have any questions or have not received this letter, contact the Warm Home Discount team by phone on 0800 030 9322

Contact Information For Warm Home Discount

You can make a claim by telephone by calling the Warm Home Discount Team.

Telephone: 0800 030 9322

Frequently Asked Questions (FAQs)​

The Warm Home Discount will be automatically applied to the majority of eligible households. If you are eligible, you will receive a letter informing you of the discount between November 2023 and January 2024. The discount will then be applied to your bill automatically by your electricity provider by March 31, 2024.

You are eligible if you live in England and Wales and get the Pension Credit’s Guarantee Credit element or have high energy costs and a low income.

If you live in Scotland, You qualify if you either get the Guarantee Credit element of Pension Credit or are on a low income and meet your energy supplier’s criteria for the scheme

You will no longer need to apply for the Warm Home Discount in England and Wales from autumn 2022. Your provider should be aware of your eligibility. If you live in Scotland and qualify for the Warm Home Discount due to a low income, you should get in touch with your provider right away as there are only a few discounts left.

However, the discount is now often applied yearly automatically. Between 14 November 2023 and 31 March 2024, you can call the government’s Warm Home Discount phone line at 0800 030 9322 to find out if you’re eligible.

Apply for a grant today

What our customers say

Barry Jones
Home Owner
Read More
had boiler replaced two weeks ago , everything went smoothly as I have been expecting, engineers came on site spot on time everything boiler is working good , place left tidy , i am impressed with Company Warma , definitely would give 5 star
Malcom Brett
Home Owner
Read More
Don’t often do reviews but felt this warranted one. A little slow getting the fitting date sorted out but once this had been sorted everything was plain sailing from start to finish. Can’t fault the engineer who fitted my combi boiler. Nothing was to much trouble to him, explained everything has he went along. Would recommend without hesitation.
David Garrod
Home Owner
Read More
The old boiler and tank were removed and the new condensing boiler fitted by the two installers from XL Heating. They were friendly, informative and tidy, working well as a team for two days. So far very happy.

Customer Services Are Open 9am - 5pm Monday to Friday.