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Warm Home Discount Scheme

The Warm Home Discount scheme is not like the other grants in that you do not get paid directly, but instead receive a one-off discount of £140 when you pay your electricity bill over the winter.

What is the warm home discount scheme?

The Warm Home Discount scheme is not like the other grants in that you do not get paid directly, but instead receive a one-off discount of £140 when you pay your electricity bill over the winter. This counts as between the months of September and March, and you may be able to get the discount off of your gas bill instead, depending on your supplier and whether or not they provide you with both gas and electricity.

You can be eligible for the discount if you receive the Guarantee element of the Pension Credit or if you are in a low-income household. The discount won’t affect any of your other benefits.

How To Qualify?

There are two groups which qualify for the scheme, known as the Core Group and the Broader Group. You will be considered part of the Core Group if your electricity supplier takes part in the scheme, you receive the Guarantee Credit element of the Pension credit and if you or your partner’s name is on the bill. You are considered part of the Broader Group if, once again, your supplier is part of the scheme, you are in a low-income household and if you receive any of the qualifying means-tested benefits. We recommend that you check with your supplier to make sure that you are eligible, as it can vary between them.

The way that you apply for the Warm Home Discount depends on which group you are a part of. If you think you are part of the Core Group, you will be sent a letter that will tell you how to confirm your details in order to receive the discount. If you have any questions or have not received this letter, contact the Warm Home Discount team by phone on 0800 731 021

Contact Information For Warm Home Discount

You can make a claim by telephone by calling the Warm Home Discount Team.

Telephone: 0800 731 0214

You will need to have your National Insurance Number and bank or building society details to make a claim. If you are claiming from Switzerland or an EEA, you will need to have your BIC and IBAN numbers. You will also need the date you were married or entered into a civil partnership if appropriate.

Frequently Asked Questions (FAQs)​

The Warm Home Discount will be automatically applied to the majority of eligible households. If you are eligible, you will receive a letter informing you of the discount between November 2022 and January 2023. The discount will then be applied to your bill automatically by your electricity provider by March 31, 2023.

You are eligible if you live in England and Wales and get the Pension Credit’s Guarantee Credit element or have high energy costs and a low income.

If you live in Scotland, You qualify if you either get the Guarantee Credit element of Pension Credit or are on a low income and meet your energy supplier’s criteria for the scheme

You will no longer need to apply for the Warm Home Discount in England and Wales from autumn 2022. Your provider should be aware of your eligibility. If you live in Scotland and qualify for the Warm Home Discount due to a low income, you should get in touch with your provider right away as there are only a few discounts left.

However, the discount is now often applied yearly automatically. Between 14 November 2022 and 31 March 2023, you can call the government’s Warm Home Discount phone line at 0800 107 8002 to find out if you’re eligible.

Apply For Your Government Backed Heating Grant

Following your successful application, we will arrange a free, no obligation survey to ensure the maximum grant is obtained and advise you on the best products to reduce your homes energy usage.

What our customers say

Barry Jones
Home Owner
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had boiler replaced two weeks ago , everything went smoothly as I have been expecting, engineers came on site spot on time everything boiler is working good , place left tidy , i am impressed with Company Warma , definitely would give 5 star
Malcom Brett
Home Owner
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Don’t often do reviews but felt this warranted one. A little slow getting the fitting date sorted out but once this had been sorted everything was plain sailing from start to finish. Can’t fault the engineer who fitted my combi boiler. Nothing was to much trouble to him, explained everything has he went along. Would recommend without hesitation.
David Garrod
Home Owner
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The old boiler and tank were removed and the new condensing boiler fitted by the two installers from XL Heating. They were friendly, informative and tidy, working well as a team for two days. So far very happy.

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