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Winter Fuel Payment

If you were born on or before the 5th of August 1953 and are receiving the State Pension or other social security benefit, you could be entitled to the Winter Fuel Payment.

What is Winter Fuel Payment?

Winter Fuel Payment, also known as Winter Fuel Allowance, are annual tax-free payments ranging from £250 to £600 designed to assist individuals aged 66 or older with their heating bills during the winter months.

Most payments are made automatically between November and December to help older people cover their winter heating costs.Individuals born before 25 September 1957 living in the UK typically qualify for this payment, and additional Pensioner Cost of Living Payments between £150 and £300 may also be included. 

The payment amount can vary based on personal circumstances such as age and living arrangements. Understanding the eligibility criteria, application process, and associated benefits can help individuals make the most of this financial support during the colder months.

Who is eligible for the Winter Fuel Payment?

To be eligible, individuals must meet certain criteria :

Age Requirement: Individuals born before 25 September 1957 are typically eligible for the payment.

Residency: Generally, individuals need to live in the UK to qualify for the Winter Fuel Payment. However, those who moved to eligible countries before 1 January 2021 with a genuine link to the UK may also be eligible.

Exceptions: Some cases may make individuals ineligible, such as being in hospital for the entire previous year, being in prison during a specific week, or residing in a care home for a defined period.

Payment Amount: The payment ranges from £250 to £600. The exact amount depends on factors like age and whether other household members also qualify.

Automatic Payment: Most eligible individuals receive the payment automatically between November and December. Those who have not received payment by 26 January 2024 should contact the Winter Fuel Payment Centre.

Understanding these eligibility criteria is crucial for individuals seeking to benefit from the scheme and receive financial assistance with their heating costs during the winter months.

Who doesn’t get Winter Fuel Payment?

Individuals who do not meet specific criteria may not be eligible for the winter fuel payments. Here are some instances where individuals may not receive the payment based on the search results:

  • Hospitalisation: If an individual has been in the hospital for the entire previous year, they may not be eligible for the Winter Fuel Payment.
  • Imprisonment: Individuals who were in prison for the entire week of 18 to 24 September 2023 may not qualify for the payment.
  • Residency in a Care Home: If an individual lived in a care home for the entire period from 26 June to 24 September 2023, they might not be eligible for the winter fuel payments.

How much will I receive?

The amount you will receive from the Winter Fuel Payment depends on various factors such as your age, living situation, and receipt of specific benefits. Here is a breakdown of the payment amounts based on the search results:

If you live alone or no one you live with is eligible:

  • £500 if you were born between 25 September 1943 and 24 September 1957.
  • £600 if you were born before 25 September 1943.

If you live with someone else who is eligible:

  • Payment amounts may vary based on the benefits received by the household members.

If you do not receive any of the benefits:

  • £250 if both you and the person you live with were born between 25 September 1943 and 24 September 1957.
  • £250 if you were born between 25 September 1943 and 24 September 1957 but the person you live with was born before 25 September 1943.
  • £350 if you were born before 25 September 1943 but the person you live with was born between 25 September 1943 and 24 September 1957.
  • £300 if both you and the person you live with were born before 25 September 1943.

If you and your partner jointly claim benefits:

Payment amounts may vary based on your birth dates and benefits received.

  • £500 if you were both born between 25 September 1943 and 24 September 1957
  • £600 if either one or both of you were born before 25 September 1943.

If you live in a care home:

  • £250 if you were born between 25 September 1943 and 24 September 1957.
  • £300 if you were born before 25 September 1943.

How do I claim for the Winter Fuel Payment?

To claim the payment, you should first determine if you need to make a claim. Most people who are eligible receive the payment automatically if they are receiving the State Pension or other social security benefits such as

  • State Pension
  • Pension Credit
  • Attendance Allowance
  • Personal Independence Payment (PIP)
  • Carers Allowance
  • Disability Living Allowance (DLA)
  • Income Support
  • income-related Employment and Support Allowance (ESA)
  • income-based Jobseeker’s Allowance (JSA)
  • awards from the War Pensions Scheme
  • Industrial Injuries Disablement Benefit
  • Incapacity Benefit
  • Industrial Death Benefit

If you do not receive any of these benefits, you will need to claim if either of the following applies:

  • You have not received the Winter Fuel Payment before.
  • You have deferred your State Pension since your last Winter Fuel Payment.

Additionally, you might need to claim if you live abroad, even if you receive one of the benefits listed above.

How to Claim

Claim by Post

  • Fill in the Winter Fuel Payment claim form for UK residents.
  • Send the completed form to the Winter Fuel Payment Centre at the following address:
Winter Fuel Payment Centre
Mail Handling Site A
Wolverhampton
WV98 1LR
 
If you live abroad, use the Winter Fuel Payment claim form for the EEA and Switzerland.

Claim by Phone

  • Call the Winter Fuel Payment Centre at 0800 731 0160.
  • If you use Textphone, contact Relay UK on 18001 then 0800 731 0160.
  • For British Sign Language (BSL) users, a video relay service is available.

What to Prepare Before You Call

Before calling to claim, you should have the following information ready:

  • Your National Insurance number.
  • Your bank or building society details (payments cannot be made into a National Savings and Investments account unless you already get other benefits paid into the account).
  • The date you were married or entered into a civil partnership, if applicable.
  • You will also need to inform if during the qualifying week of 18 to 24 September 2023 you were in hospital receiving free in-patient treatment, in a residential care home or Ilford Park Resettlement Home, or in prison.

The deadline to make a claim for winter 2023 to 2024 is 31 March 2024.

If you need to claim for the first time and are living abroad, you will also need your BIC and IBAN numbers.

If your circumstances have changed, you should contact the Winter Fuel Payment Centre.

Contact Information For Winter Payments

You can make a claim by telephone by calling the Winter Fuel Payment Centre.

Telephone: 0800 731 0160

Telephone from outside the UK: +44 (0)191 218 7777

Textphone: 0800 731 0464

Textphone from outside the UK: +44 (0)151 494 2022 then 0800 731 0160 

You will need to have your National Insurance Number and bank or building society details to make a claim. If you are claiming from Switzerland or an EEA, you will need to have your BIC and IBAN numbers. You will also need the date you were married or entered into a civil partnership if appropriate. 

Frequently Asked Questions (FAQs)​

Winter Fuel Payment claims can be made over the phone or by post.

The deadline for you to make a claim for winter 2023 to 2024 is 31 March 2024.

Call the Winter Fuel Payment Centre to claim by phone.

Claim by post

Fill in a Winter Fuel Payment claim form for UK residents and send it to the Winter Fuel Payment Centre.

You can receive the Winter Fuel Payment even if you don’t reside in the UK only if:

  • You moved to an eligible nation before January 1, 2021
  • You were born before September 26, 1957
  • You have a real and substantial connection to the UK, such as having worked or lived there; having family there; or both.

You might get between £250 and £600 to help with your heating bills if you were born before September 26, 1956.

An allowance for “Pensioner Cost of Living” is included in the amount you get.  This is between £150 and £300. 

This benefit will be available in both the winters of 2022-2023 and 2023-2024. This is in addition to any other Cost of Living Payments you may receive as part of your benefit or through tax credits.

Individuals, not households, receive the payment.

People will, however, receive less money if they live with someone who also qualifies.
If you and your partner claim any of the benefits jointly,
One of you will receive one of the following payments:

£500 if both of you were born between September 26th, 1942 and September 25th, 1956.
£600 if either of you was born before September 26, 1942.

Yes, both husband and wife can be eligible for the Winter Fuel Payment. If you and your partner jointly claim any of the benefits, one of you will get a payment of either £500 if both of you were born between 25 September 1943 and 24 September 1957, or £600 if one or both of you were born before 25 September 1943.

 The amount of Winter Fuel Payment you can receive depends on your age and the age of your partner.

The Winter Fuel Payment is not taxable. It is a tax-free payment made to households with someone over pension age to help with heating costs during the winter months. This payment is designed to assist individuals born on or before specific dates, typically ranging from £250 to £600, depending on personal circumstances and eligibility criteria.

The Winter Fuel Payment for pensioners can range from £250 to £600, depending on personal circumstances and eligibility criteria. 

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